Effective Date: 10/03/2024
1. Introduction
Welcome to Jeff Academy, an online learning platform offering monthly subscriptions for live support on WordPress websites and courses tailored to business owners who are not developers. This Privacy Policy outlines how we collect, use, and protect your personal information when you access or use our services. By using Jeff Academy, you agree to the terms of this Privacy Policy.
2. Information We Collect
- Personal Information: When you sign up for an account, purchase a subscription, or enroll in a course, we may collect personal information such as your name, email address, billing address, payment information, and other contact details.
- Usage Data: We collect data on how you interact with our platform, including course progress, login times, pages visited, and the features you use. This data helps us improve our services and provide better user experiences.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your usage of our site, including your IP address, browser type, and operating system. Cookies help us enhance your experience and personalize content.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Account Management: To create and manage your account, authenticate your identity, and provide access to our services.
- Course Access: To give you access to the online courses you have purchased and monitor your progress.
- Support Services: To offer live support for your WordPress website, including troubleshooting, guidance, and recommendations.
- Payment Processing: To process your subscription payments or course purchases securely through our payment processors.
- Improvement of Services: To analyze user behavior and feedback in order to improve our courses, website functionality, and support offerings.
- Marketing Communications: To send you updates, newsletters, and promotional offers related to Jeff Academy. You can opt out of marketing communications at any time.
4. Sharing Your Information
We respect your privacy and do not sell, rent, or share your personal information with third parties except under the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us with payment processing, hosting, email communication, and data analytics.
- Legal Requirements: We may disclose your information when required to comply with legal obligations, enforce our terms, or protect our rights and safety.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take steps to safeguard your own information, such as using strong passwords and logging out after using our platform.
6. Your Rights
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete personal information.
- Deletion: You may request the deletion of your personal data, subject to certain legal obligations.
- Marketing Opt-Out: You may opt-out of receiving promotional communications from us at any time by following the unsubscribe link in our emails.
7. Third-Party Links
Our platform may contain links to third-party websites or services that are not operated by Jeff Academy. We are not responsible for the privacy practices or content of those third-party sites. We recommend reviewing their privacy policies when you visit them.
8. Children’s Privacy
Jeff Academy is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Jeff Academy
Email: jeffseollc@gmail.com